Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture.
Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UK’s number one provider of secure, integrated cloud services to the small to mid-size market.
The position requires your presence at our datacentre in Studley on a rotational basis of 4 days on and 4 days off, alternating between day and night shifts. Additionally, you will be responsible for overseeing a team of 3-4 Engineers who work on both Connectivity and Server Infrastructure.
This includes working with service transition, problem and change management, automation and continual process improvement. Our Senior Managed Services Engineers act as the point of escalation for the Managed Services Engineers in relation to customer incidents or requests. This role is responsible for leading on the key areas of delivery as directed by the Managed Services Manager, whilst acting as a mentor for the wider team. Key delivery areas include improved patching compliance, improved saturation of Antivirus, Monitoring, Backups, and the reduction of non-value add work.
The role plays an important...