Administration Lead
Closing date: 21 May 2026.
An exciting opportunity has arisen for Administration Lead to join the All Wales Medical Genomics Service on a full‑time basis, based at the Genetic House in Singleton Hospital, Swansea.
The pay progression steps for this Band 4 post begin at £27,898 and top at £30,615. Typically, those appointed from external employers join the NHS at the bottom of the scale. The expectation is that all staff will meet the required standards and progress on their pay step date. The pay progression framework is underpinned by the Values Based Appraisal process and is intended to ensure that all staff have the appropriate knowledge and skills to carry out their roles and make the greatest contribution to patient care.
Core values
* We care about the people we serve and the people we work with
* We trust one another
* We respect each other
* We take personal responsibility
* We treat people with kindness
* We act with integrity
Main duties of the job
* The Administration Lead will provide on‑going comprehensive support to the Clinical Team, both administrative and operational, to help support the All Wales Medical Genomics Service (AWMGS) delivery guided by service Patient Management Systems (PMS).
* Support wider teams with document control, arranging meetings, taking minutes and transcribing audits and incidents where appropriate.
* Communicate with stakeholders regarding the PMS, providing updates and motivating the AWMGS to complete actions in a timely manner.
* Demonstrate good interpersonal skills and a strong understanding of confidentiality; communicate across a multidisciplinary team.
* Work as part of the AWMGS administration team and liaise with other key personnel across the AWMGS Service on operational objectives and initiatives.
* Welsh language skills are desirable; Welsh and/or English speakers are equally welcome to apply.
Qualifications
* Good general education with GCSE passes in English Language, Mathematics, etc.
* Diploma or equivalent experience in a relevant subject.
* Knowledge of administrative processes, including IT and project management, gained through experience in previous roles.
* Recognised qualification in MS Office (any package).
Experience
* Sufficient administration experience within a busy NHS or healthcare environment.
* Use of computer packages such as Excel, PowerPoint and Access.
Special knowledge
* Good knowledge of IT & MS Windows applications.
* Excellent communication skills, both written and verbal.
* Knowledge of ISO 15189.
* Knowledge of genomics related training programmes.
Skills
* Good knowledge of IT & MS Windows applications.
* Excellent written and oral communication skills.
* Ability to work under pressure.
* Ability to think holistically.
Personal qualities
* Well presented with excellent interpersonal skills.
* Excellent written and oral communication skills.
* Flexible, collaborative attitude towards duties and responsibilities.
* Welsh speaker.
Other
* Approachable, mature and professional in dealing with people.
* Knowledge of the NHS.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, it will be necessary for a submission to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.
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