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Senior business analyst - ngmm- 12 month ftc

Birmingham (West Midlands)
Irwin Mitchell
Business analyst
Posted: 16 June
The role

Your Role

and What You'll Be Doing

As part of our ongoing digital transformation, we’re continuing to invest in our Next Generation Matter Management (NGMM) programme, a core strategic platform that will become the single case management solution across the firm.

We’re now looking for an experienced Business Analyst to join the programme and play a key role in shaping, enhancing and evolving this critical product.

The role

You’ll work as part of a product‑led, agile delivery team, partnering closely with Product Owners, Scrum Masters, developers, testers and business stakeholders across the firm. This is a hands‑on role for a Business Analyst who enjoys working end‑to‑end from discovery through to implementation and ongoing enhancement.

You’ll be expected to operate with a high degree of autonomy, quickly building an understanding of both the technology and the legal business context, and acting as a trusted bridge between technical teams and the wider organisation.

  • Working across the full product lifecycle: discovery, design, build, test, release and continuous improvement
  • Engaging with business stakeholders to elicit, analyse and refine requirements
  • Translating complex business needs into clear, prioritised user stories and acceptance criteria
  • Supporting UX/UI definition, prototyping and process mapping where required
  • Collaborating with Dynamics engineers and testers to ensure solutions meet business needs
  • Participating in Agile ceremonies and contributing to backlog refinement and sprint planning
  • Helping remove complexity, reduce friction and improve end‑to‑end processes
  • Supporting the ongoing evolution of the NGMM product as it rolls out across the firm
  • About You

    Essential

  • Proven experience as a Business Analyst in an Agile / Scrum environment
  • Strong understanding of end‑to‑end product delivery
  • Experience working with Microsoft Dynamics platforms (from a change and transformation project perspective rather than hands‑on development)
  • Excellent communication skills, able to synthesise information and convey complex ideas clearly
  • A proactive, ownership‑driven approach with the ability to quickly get up to speed
  • Desirable

  • Technical understanding of Dynamics is an advantage
  • Experience in legal services or regulated environments is desirable
  • BCS or similar BA qualifications are advantageous
  • Our Benefits - What We Can Offer You
  • 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
  • Generous and flexible pension schemes.
  • Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
  • Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
  • We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.

    We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!

    Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim. 

    Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.

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