IT & Operations Support Technician (Graduate)Christchurch Office-Based£20,000 - £25,000 (DOE)We're working with a client looking to hire a Graduate IT & Operations Support Technician to join their team on a permanent basis. This is a hands-on, varied role offering a great opportunity for someone early in their tech career to gain broad experience across IT support, e-commerce platforms, and operational systems.Key Responsibilities:
* Support and troubleshoot issues across an e-commerce platform, including products, pricing, and site functionality
* Carry out routine platform updates, product management, and configuration tasks
* Act as first point of contact for internal IT queries (accounts, access, systems support)
* Investigate order and stock discrepancies, supporting the wider operations team
* Assist with system improvements, deployments, and documentation
Requirements:
* Genuine interest in technology and how systems work
* Comfortable working across different systems and troubleshooting issues independently
* Clear communicator, able to explain technical issues to non-technical users
* Basic understanding of web technologies (e.g. HTML, CSS)
* Methodical, organised, and proactive approach
Desirable:
* Exposure to e-commerce platforms (e.g. Magento, Shopify, WooCommerce)
* Familiarity with tools such as Git, DNS, or cloud hosting environments
* Experience using helpdesk or CRM systems
* This is a full-time, office-based role (Monday to Friday, 9am-5pm)
Interested? Apply now with your CV and a short covering note outlining your interest in the role.
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency