Job Description
We have an exciting opportunity for a Technical Application & Integration Specialist to join our ERP squad and help shape the future of our third-party tech stack. You will become the technical expert and system administrator across a variety of ERP applications, supporting everything from implementation and configuration for new projects to the continuous improvement of existing data flows and processes.
You will design and build smart, scalable integrations using APIs and middleware, helping our systems work better together and enabling self-serve for system admins. While your primary focus is on ERP, you will have the opportunity to flex and grow with the business, supporting integrations across Customer Care, Food Technical, Procurement, and Factory Operations.
Core Responsibilities
* Own the technical delivery and support of third-party tooling projects
* Collaborate with Tech and wider business teams to translate system requirements into scalable solutions
* Design, build, and maintain system integrations using an open-source iPaaS platform, middleware, and APIs
* Map, design, and optimise business workflows to improve efficiency and automation
* Act as the technical SME for multiple systems, informing decisions around configuration and data migration
* Manage day-to-day technical support including access control and incident handling
* Maintain architecture and end-user support documentation
* Liaise with functional business sponsors to support roadmap strategy and vendor reviews
* Experiment with AI to improve productivity using LLMs and Copilots
* Ensure all compliance and governance frameworks are completed
Who You Are
* Possess a technical background in writing code and building new applications
* Show proficiency in building and maintaining integrations using APIs and iPaaS tools
* Learn the architecture of various business systems and applications quickly
* Display strong analytical and systems thinking skills to design end-to-end workflows
* Manage stakeholders across multiple teams to deliver complex systems change
* Gather and translate business requirements into maintainable technical solutions
* Organise concurrent tasks and projects with high-quality documentation habits
Additional Information
Benefits
* 23 days paid leave (plus bank holidays) which increases annually
* 40% Gousto discount, Your first Gousto box FREE, 15% Gousto discount for friends and family
* Pension
* Healthcare
* Access to Aviva digital GP and wellness app
* Gym membership
* Employee assistance, discounts and cashback via TelUs Health
* Cycle to work scheme
* Staff shop with lots of food freebies
Gousto is for everyone:
Whether it’s creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. Across our business we lead with inclusivity and strive for equity in all we do; working hard to ensure Gousto is an environment where you can be totally yourself.
Everyone is welcome and we’re looking for applications from people of all backgrounds and experiences.
Excited but wondering if you tick every box? We recommend applying anyway so that we can review your profile. And, if you’re in a job share, why not just apply as a pair.
For our roles outside of Operations, most of our people spend 1 or 2 days in our offices every week, combining the benefits of flexibility and time together with colleagues. We want to enable you to do your best work, and if you require additional flexibility, please talk to us about it.
If you have a disability that you’re worried will affect you during the interview process, please let us know and we will do our best to help you feel comfortable.
We’d love it if you could submit your application online. If you require an alternative method of applying, please let us know.