Assistant Manager
Location: Melton Mowbray, United Kingdom
Salary: to £12.56 per hour
Type: Full Time, Permanent
Application deadline: 14 September 2025
Customer Service
Enjoy customer interaction, maintain a positive attitude, and work well in a team.
At Caffè Nero, our people make us different. If you pride yourself on delivering fantastic service and developing your team, this could be the perfect job for you.
Role overview:
As an Assistant Manager, you will support store operations, provide excellent customer service, and uphold the highest standards of coffee and food.
What you can expect:
* Brilliant training – no experience required!
* Opportunities for career growth and personal development.
* Unlimited free handmade drinks and up to 75% off food and packaged drinks during shifts.
* 50% off all handmade drinks and 40% off everything else outside of shifts.
* Recommend A Friend Scheme – earn up to £750 for successful referrals.
* Recognition for length of service.
* Access to benefits platform with discounts, rewards, and offers.
* Additional incentive 'Nero 90' – earn an extra 30p per hour if your store achieves a high Customer Satisfaction score.
Success criteria:
* Experience as a Supervisor or Assistant Manager in a busy, customer-facing environment.
* People-focused, caring about team welfare and development.
* Motivated by meeting business targets.
* Always striving for excellence.
* Passionate about the Caffè Nero brand.
Why choose us?
Join a caring, supportive, and friendly team. Be part of building something special and enjoy fun activities like CN Club parties, the Barista of the Year Competition, and awards at our End of Year celebration.
The starting rate for Assistant Managers in this location is £12.41 per hour, increasing to £12.56 with service.
If you have a great attitude, energy, and love interacting with customers, we want to hear from you!
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