HR SHARED SERVICES PAERTNER £31000 per annum Minimum contract period of 6 months Located in Dumbarton Large, very successful and busy organisation require additional support within the HR Team. Here's an overview of the key responsibilities: * Serve as the first point of contact for HR-related queries, offering accurate and timely advice. * Manage a variety of employee lifecycle processes, including onboarding, contractual changes, and leavers. * Handle queries via the HR online ticketing system, ensuring they are assigned, resolved, or escalated appropriately, while keeping employees informed throughout. * Maintain and update HR systems and employee records with precision. * Support the rollout of HR initiatives and processes across the business. * Ensure compliance with employment legislation and internal policies. * Collaborate with HR Business Partners and Centres of Excellence to resolve complex cases. * Meet service delivery standards and contribute to achieving KPIs. * Identify and support opportunities for process improvement. * Generate reports and provide data insights to support HR decision-making. * Uphold data integrity across all HR systems, supporting audits and ensuring accuracy and consistency. * Promote and embody the organisation's values in daily work and team collaboration. Apply now!