Contracts and Operations Manager
Salary: £50,000
Monday to Friday
Full UK Driving Licence required
SMSTS qualification highly advantageous to the role.
About Us
CC Cousins
Rooted in traditional values and committed to delivering a comprehensive, personal service, CC Cousins is your premier choice for complete facilities maintenance solutions. We proudly serve the commercial and retail sectors across Kent, London, and the Home Counties, offering a wide range of services including drainage, plumbing, civil engineering, electrical work, landscaping, and more.
The Role
We are seeking a Contracts and Operations Manager to lead our expanding Reactive Maintenance department, which delivers a wide range of multi-trade services. This is a key leadership role, requiring a strong understanding of building fabric and experience managing diverse teams across various trades.
The successful candidate will oversee the day-to-day operations of our multi-trade engineers working throughout the South and Southeast of the UK. Our services range from plumbing and roofing to tiling and fire door installations, covering both minor repairs and large-scale projects. The role includes management of both planned maintenance and emergency reactive callouts.
This is an excellent opportunity for a highly organised, hands-on professional to join a growing company and play a central role in its development.
Salary: Negotiable DOE
Responsibilities of the Contracts and Operations Manager
* Overseeing the smooth running of our reactive multi-skilled teams and their daily tasks
* Programming jobs, including emergency call outs
* Liaising with clients and team members
* Ordering materials
* Preparing RAMS and issuing permits
* Working with and understanding our bespoke management system
* Presenting toolbox talks and engineers meetings
* Invoicing jobs
* Liaising via telephone or face-to-face
* Completing site visits
* Providing ongoing support to the office team daily
Requirements
* SMSTS qualification
* Computer literate
* Strong communication and organisational skills
* Full driving licence
* Good team ethic
* Time management skills
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