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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Hilti's global team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and turning insights into tailored solutions.
2. Demonstrating innovative products and state-of-the-art software to customers on-site.
3. Developing 'focus' customers by building relationships and uncovering new business opportunities.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
WHAT DO WE OFFER?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will be supported and recognized for your results. Our offerings include:
* Extensive onboarding, training, and company events in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for successful candidate referrals.
WHAT YOU NEED IS:
Qualities and skills that are desirable include:
* Customer-facing/sales experience in any industry.
* Solution-oriented mindset to uncover customer pain points and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity and passion for learning and growth.
* Excellent organizational skills to manage time and priorities autonomously.
* Essential: Full manual UK driving license to visit customers on-site five days a week; disclose points and expiry dates if applicable.
WHO SHOULD APPLY?
We welcome diverse backgrounds; some of our best account managers joined with no prior experience. Success depends on teamwork and ability, regardless of background. Please apply for the role best suited to your skills and avoid applying for multiple roles.
Click 'Apply Now' to upload your CV and answer brief questions. The process takes around 90 seconds. If selected, you will complete an online assessment and a short pre-recorded video interview—check your junk mail for these communications.
For application support, contact [emailprotected]. The process involves an initial interview, a day-in-the-life 'field ride,' and a final interview with a Sales Director. Expenses for travel will be reimbursed.
If no suitable role is available now, we will keep you in our talent pool for future opportunities and stay in touch.
Hilti is an equal opportunity employer, valuing contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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