Robert Half are currently seeking an Interim Pension & Senior Pension Administrator to join our client's team in central Bristol (with excellent hybrid working options) for a 12-month contract.
This role is an essential and crucial for the business with the purpose to provide a high quality of service for a period of 12 months.
Start Date: Flexible
Duration: 12 months
Salary: £24,000 - £28,000 (Hourly rate equivalent)
Hybrid working - Central Bristol with excellent flexibility & hybrid working
Working hours - 35 hours per week
You will be responsible for:
1. Processing of client instructions and any task activity accurately and to the service standards
2. set by the company at all times, maintaining confidentiality and demonstrating discretion.
3. Building good relationships with clients
4. Where relevant and appropriate, informing managers, clients and financial intermediaries of
5. specific matters or issues affecting their schemes and benefits relevant to each scheme
6. especially actual or potential problems.
7. Ensuring that client deadlines, all internally agreed key performance indicators, service
8. standards and regulatory reporting requirements are met.
Person specification:
9. Excellent communication, interpersonal and listening skills
10. The capability to explain complex information simply and clearly
11. The ability to work in a team
12. Time management skills
13. Customer service skills
14. Self-motivation and organisation
15. A good level of numeracy and IT skills
16. Discretion and an understanding of the need for client confidentiality
17. An ethical and professional approach to work
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.