Description
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a QA Administrator to join our growing business. Based in our Warrington (Omega) state of the art Depot.
Purpose of the role
To carry out all required administrative tasks around Depot QA Team product assessments and associated actions taken and to issue comms around these to internal and external stakeholders.
To ensure suppliers, trading teams and the Depots are kept informed of product non-conformances and rejection notices and product position at all times, this being done with prompt communication and accuracy to deliver excellence and efficiency in all administration, reporting and communication activities.
Supporting the QA Lead in the completion of associated administrative tasks to assist delivery of key improvement projects.
In this role you can expect to:
Driving Product Quality Assurance
1. Collation of information from suppliers, trading teams, category technical lead, the depots and the depot QA teams and formatting this to assist accurate review and efficient action.
2. Ensuring associated stakeholder groups are provided with the information required to deliver safe and legal products of the right quality and enable maximised availability.
3. Communication of the outcome of inspections as appropriate & reviewing the content of the inspection reports to ensure it is to the correct standard – ie no missing information.
4. Accurate completion of associated documentation in a timely manner and maintenance of the databases.
5. Ensuring suppliers, trading teams, category technical leads and the Depots are informed of any non-conformances or rejections in a timely manner, following the processes in place with great attention to detail.
6. Communication of results and required follow up activity to relevant stakeholders to ensure resolution to issues raised and escalation where necessary.
7. Production and distribution of reports from relevant data sources to deliver key information to drive performance.
Building Relationships and Working Strategically
8. Flexible and agile in approach, able to plan ahead, yet react quickly and efficiently to changes that may occur.
9. Fresh thinker who brings new ideas and innovation to ways of working to drive change and build improvement.
10. Positive thinker who engages within functional team and wider stakeholder group to build buy in, win hearts and minds, and forge great stakeholder relationships
You should apply if:
MY JOB
11. Regularly checks that internal stakeholders are satisfied, challenging own performance where appropriate and actively seeks feedback on their approach.
12. Able to work at pace and under pressure and keep focussed on the goals ahead and on delivery.
MY TEAM
13. Aids the provision of data to facilitate management of the stakeholder group’s performance and drives results by efficient working practices and great communication.
14. Positive thinker, always displaying a positive attitude and treating people with respect, and actively engaging with teams to win hearts & minds.
MYSELF
15. Seeks and takes action on feedback from others to drive personal development and business performance.
16. Knows how they affect others and team performance.
MY ICELAND
17. Presents themselves in a positive manner, ensuring everyone in the team understands what is expected of them.
18. Develops effective business networks to establish influential relationships with managers, peers and customers.
What to expect from us:
19. Collaborative environment
20. A competitive salary with an excellent benefits package
21. 25 days holiday, plus 8 days bank holiday
22. 15% store discount, 30% club individual restaurant discount
23. Discounted gym membership
24. Charity fundraising events
25. Educational sponsorship
26. Enhanced maternity/paternity leave
27. Long service awards
28. Reward & recognition