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* Offer basic technical support in infrastructure services, responding to issues and providing assistance
* Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge
* Assist in monitoring and basic troubleshooting of infrastructure systems
* Work with the team to meet infrastructure needs and support daily operations
* Assist in the development of infrastructure documentation, such as incident logs and records
* Show eagerness to learn and grow in a technical role
* Develop foundational technical skills and knowledge
* Follow established best practices and standards in infrastructure service delivery
Job Description
Essential Job Functions:
* Offer basic technical support in infrastructure services, responding to issues and providing assistance
* Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge
* Assist in monitoring and basic troubleshooting of infrastructure systems
* Work with the team to meet infrastructure needs and support daily operations
* Assist in the development of infrastructure documentation, such as incident logs and records
* Show eagerness to learn and grow in a technical role
* Develop foundational technical skills and knowledge
* Follow established best practices and standards in infrastructure service delivery
Basic Qualifications
* Bachelor's degree in a relevant field or equivalent combination of education and experience
* Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role
* Proven experience in infrastructure technology analysis
* Proficiencies in data analysis and a basic understanding of technical concepts
* A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications
* An advanced degree in a relevant field is a plus
* Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus
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Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
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