A competitive hourly rate of pay – paid monthly
Access to Company Pension Scheme after qualifying period
Health and Wellbeing Plans
Wagestream - financial flexibility and instant access to earned and authorised wages
Fizz Benefits – discounts, rewards, and benefits, helping you save money every day
Employee Assistance Program
Refer a Friend Scheme
The role
Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our Merseyrail team, working with our prestigious client. If this sounds like you, and you’re willing to learn new skills to develop your career, we promise to provide full training and all the support you’ll need to help you succeed.
Location: Base of Liverpool Central station but could be deployed to another station in the city centre including Moorfields
Pay: £12.49 per hour
Hours: Shifts will cover across 7 days a week that could include 05:30am starts or midnight finishes
Your core responsibilities include but are not limited to:
* Providing guidance, information, and directing customers as a first point of contact
* Delivering excellent customer service and knowledge
* Assisting passengers with prams, luggage, etc., as required
* Managing safety and security processes and procedures
* Monitoring and controlling crowds
* Ensuring safe entry and exit of passengers
* Managing conflicts and resolving problems
* Working effectively as part of a team
What we are looking for
* Reliable, punctual, flexible, and professional in appearance
* Friendly, approachable, and professional demeanor
* Enthusiastic and motivated to excel
* Experience in customer service or a related role is preferred
* Ability to interact positively with clients and customers
Successful candidates will need to provide original documentation for screening and vetting, such as passport, driving licence, recent utility bill, HMRC letter, bank statement, payslip, birth certificate, or share code.
About us
Join a market-leading support services provider serving major brands like Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and more.
Carlisle employs over 5,000 staff across the UK, delivering services at renowned sites and critical infrastructure.
Apply today to start an exciting career with opportunities for recognition and progression to help you reach your potential.
Equality, Diversity, and Inclusion
We are committed to promoting equality, diversity, and inclusion in all aspects of employment and recruitment, judging individuals solely on merit and ability.
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