Job Title: Sales Coordinator
Location: Birmingham (Hybrid Working)
Salary: £30,000 – £35,000
Purpose of the Role
The Sales Coordinator will provide vital administrative and organisational support to the Senior Management Sales team. You will play a key role in ensuring smooth day-to-day operations, maintaining accurate records, and managing correspondence efficiently. The ideal candidate will possess exceptional writing skills to support bid preparation and wider sales activities.
This position offers an excellent career path for individuals aspiring to progress into bid management or business development management roles.
Person Specification & Key Competencies
* Exceptional command of written and spoken English; highly accurate, detail-oriented, and methodical.
* Strong organisational skills with the ability to work independently and manage multiple tasks simultaneously.
* Ideally from a bid or writing-focused background with demonstrated high-quality writing capabilities.
* Educated to GCSE level (or equivalent), including English and Maths.
* Proficient in Microsoft Word, Excel, Access, and PowerPoint.
* Experience in a similar role within a medium-sized business.
* Confident communicator who can liaise effectively with senior managers, clients, suppliers, and colleagues at all levels.
* Demonstrates strong customer focus, professionalism, discretion, and the ability to influence others.
* Calm under pressure and adaptable to changing priorities.
* Desirable: Degree in English, Law, or History.
* Proven ability to meet deadlines and produce accurate correspondence, reports, and administrative documents.
Main Duties and Responsibilities
Sales Support & Bid Coordination:
* Complete pre-qualification questionnaires and keep the Business Development Manager updated.
* Write bids and tenders, ensuring high-quality and compelling submissions.
* Review and assess new business opportunities, recommending strategies and completing New Bid Templates.
* Work with the Business Development Manager to manage tenders from initial review through to final submission.
* Produce bespoke bid responses and support colleagues in developing input for tender submissions.
* Manage contributions from internal teams to ensure timely, high-quality bid responses.
* Create professional tender documents and presentations that align with company standards, using input from specialist support functions and regional managers.
* Act as the communication link between customers and the company throughout the bid process.
* Attend tender site visits, client meetings, and support in preparing and delivering presentations.
* Represent the company at industry and networking events to help raise brand profile.
Sales Administration & Internal Support:
* Collaborate with other business units to promote best practice across the organisation.
* Develop strong working relationships with operational managers and support functions.
* Assist with materials for marketing events, presentations, and client meetings.
* Update and maintain business unit reports and prepare internal/external reports as required.
* Manage the Sales Director’s diary and support meeting coordination.
* Attend meetings to take minutes and ensure actions are followed up.
* Organise and coordinate team and contract review meetings.
* Respond to frequent queries from site-based staff and clients.
* Arrange training courses for support staff and contract managers.
* Act as a key point of contact for internal and external customers.
* Support the contract support team with a variety of administrative tasks.
* Maintain accurate timesheets and holiday records for the central business unit team.
* Develop systems and processes to improve office efficiency.
* Complete additional duties as directed by the Finance Manager and Sales Director.