Overview
Booking & Scheduling Supervisor - Women's Health. The role is to supervise the day-to-day booking and scheduling staff, including Colposcopy support secretaries, providing an efficient and high-quality booking and scheduling service to support the Directorate. You will ensure cover throughout the operating hours of both teams: 08:00 – 20:00 at the reception desk and 08:00 – 17:00 in the admin office.
You will provide a comprehensive and proactive administration service ensuring high quality and professional delivery of administration services to clinicians throughout the Women's & Children's Division.
Responsibilities
* Provide line management and leadership to the admin teams and support their development with a business and service-focused approach.
* Ensure staff are supported and working to their full potential and provide development opportunities.
* Provide a comprehensive and proactive administration service delivering high-quality administration to clinicians across the Women's & Children's Division.
* Undertake operational supervision of teams of staff and demonstrate effective leadership, organisational and communication skills.
* Switch between tasks, supervise teams across a broad range of services and motivate teams through continuous support, mentoring and training.
* Stay calm under pressure, adopt a solution-focused approach, and be an excellent team player who can support staff and patients within the service and in the wider trust.
Qualifications
* Experience in supervising admin teams and providing development opportunities.
* Ability to undertake operational supervision of teams and demonstrate leadership, organisational and communication skills.
* All overseas qualifications must be proved comparable to UK standards through ENIC.
Contact
For further details / informal visits contact: Name: Emily Morris; Job title: Service Manager; Email: emily.morris@lthtr.nhs.uk; Telephone: 01772 528434
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