Care Coordinator – Domiciliary Care Location: Oxford and surrounding areas Hours: 40 hours per week (full‑time) Additional Requirements: Participation in on‑call emergency rota Salary: Competitive, dependent on experience About the Role The Care Coordinator plays a central role in ensuring high‑quality, person‑centred care is delivered to clients across Oxford and the surrounding areas. This position requires a proactive, organised professional who can balance scheduling, compliance, communication, and crisis management with confidence and compassion. You’ll be the operational heartbeat of the service — coordinating care packages, supporting care staff, liaising with families and professionals, and ensuring smooth day‑to‑day delivery of care. Key Responsibilities Develop and maintain effective rotas to ensure all care visits are covered in line with client needs and contractual requirements. Respond promptly to changes in care packages, staff availability, and emergency situations. Participate in the on‑call rota, providing out‑of‑hours support for urgent issues. Conduct client assessments, reviews, and risk assessments in line with regulatory standards. Maintain accurate, compliant records using digital care management systems. Build strong relationships with clients, families, care staff, and external professionals. Support recruitment, onboarding, and supervision of care staff. Ensure all care delivery meets CQC standards and internal quality benchmarks. Promote a culture of dignity, respect, and person‑centred care throughout the service. Required Qualifications & Experience Level 3 Diploma in Health & Social Care (or equivalent) — essential. Working towards or willing to complete Level 4 Certificate in Principles of Leadership and Management for Adult Care — desirable. Proven experience in a care coordination or senior care role within domiciliary care. Strong understanding of CQC regulations and compliance requirements. Confident using digital scheduling and care management systems. Full UK driving licence and access to a vehicle. NB This client does not hold an employment sponsorship licence