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Role Description
Receptionist
Location: Asden House Dental, 1-5 Victoria Street, West Bromwich, B70 8ET
Hours: 35 per week
About Rodericks Dental Partners
We are committed to improving lives through quality dentistry. We reward our team both financially and personally, with incentives, recognition, and career development opportunities.
Benefits
* Tiered salary based on experience and skills
* Retail discounts and deals via our app
* Annual leave increasing with length of service
* Extra day off for your birthday
* Comprehensive training, including online and in-person courses
* Refer a friend scheme
Key Responsibilities
* Providing an exceptional patient experience both in person and over the phone
* Managing appointment diaries effectively
* Understanding NHS and private treatment options
* Completing relevant NHS and private forms within deadlines
* Processing payments and following up on outstanding debts
* Liaising with laboratories, suppliers, and other organizations
Key Skills and Experience
* Excellent rapport-building and customer service skills
* Willingness to learn about dental treatments and services
* Proactive in seizing practice growth opportunities
* Organized, process-oriented, and able to work to KPIs
* IT proficiency, including SOE software
* Resilient, positive, and detail-oriented team player
Additional Details
* Employment type: Full-time
* Job function: Administrative
* Industry: Healthcare
If you're interested, click “Apply” now to join Rodericks Dental Partners.
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