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One Stop - Customer Service Assistant, Portchester
Client:
One Stop
Location:
Portchester, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
e6e649f2c712
Job Views:
23
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
One Stop • Portchester • Apply by 13-May-2025
About the role
We are looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. In this role, you will work in a fast-paced retail environment, providing excellent customer service, stocking shelves, processing payments, and maintaining the store’s appearance.
You will be responsible for:
* Serving customers with passion and pride, providing natural service.
* Encouraging customer feedback through surveys.
* Working across all store areas including online, tills, replenishment, vending, and stock routines.
* Practicing safety in all tasks.
* Participating in seasonal, community, and charity events.
* Understanding store performance and contributing to profit.
* Living our values and following policies.
* Clocking in and out accurately.
* Following security procedures and safety equipment protocols.
* Following the think 25 policy for age-restricted products.
* Responding to assistance calls and customer explanations.
* Maintaining a clean and organized store environment.
* Potentially managing shifts in the absence of supervisors.
* Completing all relevant training to ensure safety and legality.
* If applicable, managing Post Office operations and passing background checks.
Flexible Working
We support flexible working arrangements. Please discuss your needs during the application process.
Core Purpose
Serving our customers, communities, and planet better every day.
Values
* Customers are at the heart of everything we do.
* We treat each other with respect.
* We work together as one team.
* We make things easier.
About us
One Stop Stores Limited operates over 1,000 convenience stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services including cash machines, Post Office, parcel services, bill payments, and more.
Additional notes
We only recruit individuals who have passed the school leaver’s age. Benefits include discounts, savings schemes, health and wellness support, and flexible working options.
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