Opticore IT is a specialist Network Engineer and Project Management consultancy offering a wide variety of opportunities to work within fast-paced, challenging environments across our client base spanning multiple sectors including Finance, Broadcast Media, Telecommunications and more.
We are currently searching for a Network Operations Engineer to join the Network Operations team.
Responsibilities
* Monitoring the health of the network and security infrastructure using monitoring and analysis tools
* Reacting to alerts and providing resolution or initial troubleshooting
* Investigating hardware/software problems and working with manufacturers’ support teams to resolve them
* Reporting and troubleshooting network connectivity to third parties
* Reporting and troubleshooting WAN connectivity outages and issues with our partners
* Completing Level 1 support tickets
* Completing network audits to ensure compliance with standards
Qualifications
* Previous usage of Grafana dashboards, ideally Victoria Metrics or at least Prometheus
* CCNP level understanding of Routing and Switching protocols
* Understanding of BGP troubleshooting
* Previous exposure to DC technologies, such as VXLAN
* High level organization and motivation
* Willingness to learn with a positive can‑do attitude
* A love of efficiency and routine
Benefits
* Competitive Salary & discretionary bonus
* 23 days holiday + bank holidays
* Private healthcare & dental
* Pension
* EV car, workplace nursery, tech, and cycle‑to‑work salary sacrifice schemes
* Team & Company social events
* EMI share scheme
* Free learning and development programmes (CCNP, CCIE, HashiCorp, Python, Cloud Technology, and more)
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Information Technology
* IT Services and IT Consulting
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