Company Description Following years of accelerated growth Culina Group is now a £2.2billion turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100 depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods. Company Overview The Pallet Network (TPN) offers an efficient, cost-effective palletised freight delivery with unbeatable service levels. We have 125 Partner companies, with 143 depot locations around the UK. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired Job Description To establish and maintain a good working relationship with all Network Partners, colleagues and customers To maintain effective communication and relationship with all other departments. Effective use of internal and external software programs. To conduct investigations and action Partners requests where appropriate. Develop a knowledge of TPN procedures, transport and vehicle laws, import and export procedures and dangerous goods regulations. To mediate between Partners, ensuring actions have been carried out in accordance with The Pallet Network operation manual. Mediate and provide conflict resolution strategies. Assist members in arranging overspill vehicles and couriers where appropriate. To ensure that the handover from the Night Manager is acted upon and to compile a handover to the Night Shift of any relevant points applicable to the night operation. Qualifications Microsoft office skills, high level of customer service skills, attention to detail and accuracy Additional Information As part of its Drive to make The Pallet Network a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Competitive salary Competitive holiday entitlement Pension scheme If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our WinningTeam ADZN1_UKTJ