Integrated Service Solutions Ltd (ISS) is a leading service provider in the UK Fresh Produce industry. Since 2014, we've grown to over £80 million in annual revenue and employ more than 1,200 people across multiple sites. Our success is built on a strong foundation of people, quality, and service and we're looking for a detail-oriented Ripening Assistant to support our ripening operations and customer relationships.
Role Overview:
As a Ripening Assistant, you'll play a key role in managing the flow of fresh produce through the ripening process, ensuring quality and consistency for our customers. You'll work closely with the Ripening Manager and liaise directly with customers to meet their specific requirements.
Key Responsibilities:
* Perform morning and afternoon pressure checks
* Carry out process checks including protocols, ice monitor, and capacity tracker
* Liaise with customers for daily ripening updates and special requirements
* Monitor Smart Harvest to ensure ripening systems are followed
* Complete and send daily ripening guides to customers
* Load ripeners daily based on customer forecasts
* Maintain accurate ripening records
* Update customers on fruit quality and any concerns during the ripening process
* Report product quality clearly and accurately to customers and internal teams
* Maintain high standards of hygiene and housekeeping
* Communicate effectively with colleagues and line managers
What We're Looking For:
* Minimum 2 years' experience in the fresh produce industry (although we can train those willing to learn)
* Strong understanding of fruit controls and ripening processes
* Proficient in Microsoft Office, especially Excel (intermediate level)
* Excellent interpersonal and communication skills
* Ability to work under pressure and meet tight deadlines
* Strong planning and organisational skills
* High attention to detail and accuracy
* Analytical thinking and problem-solving ability
* Customer-focused mindset
* Team player with initiative and accountability
Employee Benefits:
* Access to discounts on major brands
* Free tea and coffee
* Pension scheme
* Employee Assistance Programme
* 24-hour GP service
* Company sick pay
* In-house learning and development
* Enhanced maternity and paternity leave
* Free on-site parking
* Canteen facilities
* Company events
Why Join ISS?
At ISS, you'll be part of a fast-growing company that values its people and offers real opportunities for development. We foster a collaborative and inclusive culture where your contributions truly matter.
Job Type: Full-time
Benefits:
* Company events
* Company pension
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* Health & wellbeing programme
* On-site parking
* Sick pay
Application question(s):
* Can you use Microsoft Excel to an intermediate level?
Work Location: In person