German Speaking IT Support Agent Location: Wigan Salary: Up to £30,000 Contract: Full time, Permanent Hours: Monday to Friday, 8am - 4pmMy client based in Wigan is looking to recruit a fluent German Speaking Helpdesk / 1st Line Technical Support Advisor to work out of their main office on a permanent basis, offering a salary of up to £30,000. As a Helpdesk Advisor you will be dealing with inbound and outbound calls and e-mails from both German and English speaking customers, ensuring the service you provide is thorough and customer centric. Job Description: Provide 1st line support to all end users globally Incident Management and Resolution Escalation to Tier 2 when unable to resolve issues To provide an excellent customer service experience whilst managing customer expectation To manage faults, requests and enquiries on behalf of the customerPerson Specification: Fluent English and German language skills Previous experience within a technical support role Excellent customer service & communication skillsBenefits package includes: Immediate start available Exposure of working in a desirable company with future progression On site parkingApply for this role now or email your cv directly to Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age