Full-Time Position - Competitive Salary (depending on experience) + Service Charge
About Sopwell House & Omboo Restaurant:
Sopwell House is a luxurious country house hotel and spa, nestled in the picturesque Hertfordshire countryside. Renowned for its exceptional service and stunning surroundings, Sopwell House offers a variety of dining experiences, including our award winning Omboo restaurant – a vibrant Pan-Asian restaurant inspired by the flavours of the East. Omboo brings an exciting and immersive dining experience to our guests, offering expertly crafted dishes, innovative cocktails, and an unforgettable atmosphere. During the day, Omboo transforms into an elegant setting for Afternoon Tea.
Job Description:
We are seeking a passionate and experienced Omboo & Bar Manager to lead our team and ensure seamless day-to-day operations. This hands-on role requires a dynamic and driven individual who can uphold the highest service standards while delivering an outstanding dining experience. You will oversee all aspects of Omboo, including its renowned Pan-Asian dining experience and Afternoon Tea service, inspiring and developing your team to maintain an environment where both guests and staff thrive.
Your Role in Our Family:
* Oversee the daily operations of Omboo, ensuring exceptional service and efficiency across both the Pan-Asian dining and Afternoon Tea service.
* Lead, mentor, and develop your team to consistently exceed guest expectations.
* Ensure all food and beverage policies, procedures, and service standards are strictly adhered to.
* Champion outstanding customer service, addressing guest needs promptly and professionally.
* Drive revenue and profitability while maintaining high levels of service and quality.
* Work closely with the Food & Beverage Director to monitor budgets, control costs, and optimize efficiency.
* Manage administrative duties such as scheduling, stock control, and cash handling.
* Ensure compliance with all health, safety, and hygiene regulations.
* Take a hands-on approach during peak times, assisting the team to maintain seamless operations.
* Collaborate with other departments to create a cohesive and exceptional guest experience.
* Continuously seek opportunities for innovation and service enhancement.
What Makes You the Perfect Fit?
* Management experience within a luxury restaurant
* Experience in Asian cuisine and or Afternoon Tea service is desirable however not essential.
* Strong knowledge of food and beverage operations, with a keen eye for detail.
* Passion for hospitality, exceptional customer service skills, and a guest-first mindset.
* Financial acumen with experience in budgeting and cost control.
* Experience using Micros or similar point-of-sale systems is advantageous.
* Flexible availability, including evenings, weekends, and holidays.
The Best Part of Working with Us:
* Discounted Food and Beverage and accommodation.
* 28 days holiday, plus an extra day off on your birthday.
* 30% discount on spa treatments and spa days.
* 10% discount on spa products.
* 'Introduce a Friend' bonus when you recommend someone to join our team.
* Staff meals provided on duty.
* Hotel discounts through our Pride of Britian affiliation.
How to Apply:
If you are a dedicated hospitality professional ready to take on this exciting challenge, we’d love to hear from you! Please submit your CV and cover letter, explaining why you are the perfect fit for this role. If you do not hear from us within 14 days, please assume your application has been unsuccessful on this occasion.
Sopwell House is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.