An established manufacturing company is seeking a proactive and detail-oriented Account Manager to support customer operations. This role involves managing the entire order lifecycle-handling RFQs, tracking production, resolving technical queries, and ensuring timely delivery-while acting as the key liaison between internal departments and clients.
Who this job would suit:
This position would suit a confident communicator with a background in account management or customer service, particularly within a manufacturing or industrial environment. An ideal candidate enjoys problem-solving, building client relationships, and thrives in a fast-paced, technically focused setting.
Key Responsibilities:
* Review and respond to RFQs with accurate pricing, lead times, and technical details.
* Monitor and manage customer orders from submission to delivery.
* Serve as the primary point of contact for clients, maintaining strong relationships.
* Liaise with engineering and quality teams to resolve technical queries efficiently.
* Coordinate with production and logistics teams to ensure timely fulfilment.
Requirements:
1. Proven experience in Quoting / Expediting within Manufacturing
2. Proficient with ERP/MRP systems - Epicor preferred but not essential
3. Strong understanding of Account Management, Project Ma...