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Do you have an interest in underwriting? Eager to learn new skills? Are you an inquisitive thinker and decision-maker?
If your answer is 'yes' to all of these, keep reading.
Want to know a little about us?
At Novuna Consumer Finance, we provide fast, flexible finance solutions for some of the UK's biggest retail brands. Whether customers are buying furniture for their new home, an important piece of jewellery, or home electrical goods, we're passionate about delivering phenomenal customer experiences.
We're proud to be a Top 50 Inclusive employer. We're a signatory of the Women in Finance and the Race at Work Charter and we're Disability Confident Committed.
What does the role involve?
Within this role, you will be required to make decisions on credit applications that have been referred for further review and assess the customers' affordability to ensure we are a responsible lender at all times. You will adhere to internal and external controls to maintain brand integrity as well as ensure all customers are treated fairly, regulatory requirements are met, and wherever possible referrals are dealt with at the first point of contact.
This is a hybrid role with the requirement to attend the Leeds office twice a week. The daytime shift patterns are between 8:00 - 18:00 and late shifts are between 11:00 - 20:00. Weekend work will also be required.
Some Of Your Key Duties Will Include
* Resolving referred cases efficiently and accurately in line with processes, procedures, and mandate levels
* Providing expert advice and support to stakeholders across the business unit reducing risk of financial loss
* Delivering and demonstrating fair customer outcomes
* Collaborating with the Financial Crime and Retail Helpline Teams
What are we looking for?
You are a natural communicator who enjoys building strong relationships with your colleagues and stakeholders across the business. You have a key eye for detail and like to ensure a high level of accuracy. You're passionate about being organised with excellent time keeping skills and someone who thrives from working in a collaborative space. Experience within underwriting is advantageous but not essential for this role.
Also, We're Looking For The Following
* Team player
* Excellent communication skills
* Ability to complete tasks following a defined process
* Confident in working on your own initiative
What can we offer you?
At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.
In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:
* Flexible hybrid working
* 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
* Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
What's the next step?
Interested? Start your application today and see what Novuna can offer you.
Novuna has been named one of the top 50 most inclusive employers for the fourth year running and this is also reflected in our recruitment process. We are committed to ensuring our application process is inclusive and accessible to all candidates.
We're Disability Confident Committed, so if you're a person with a disability, if you're neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we'll be happy to make reasonable adjustments to our processes for you.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Finance and Sales
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