Company description: An exciting opportunity has opened up within the UK Client Service Team, part of our wider Operations department. The Client Service Executive (CSE) is accountable for achieving high levels of client satisfaction through strong process management skills, flawless planning and execution, and proactive communication. This is a cross-functional role, working closely with several internal teams as well as being the day-to-day contact for the designated client base. The Client Service Executive role is a fantastic entry level position which will give you a broad experience across many aspects of the client delivery process. It will be a great opportunity for anyone who is looking to build a solid understanding of the foundation of the data production and delivery cycle and develop an outstanding level of client service. Job description: Delivering and managing excellent client service to maintain high levels of client satisfaction Updating and delivering databases and reports to clients within agreed deadlines, which will include co-ordination and collaboration with wider CIRCANA teams Performing quality control checks to ensure high quality and accuracy of client deliverables Build strong relationships with clients by engaging frequently via email and arranged meetings to be their initial point of contact for all queries. Building wider product and industry knowledge to support colleagues and deliver the best possible client service Networking and engaging with other CIRCANA teams to build strong client-focused relationships Informing and contributing to internal client solution review meetings Required profile: Here at Circana, we believe that what makes you, YOU is also what makes you great. We look for the below qualities in our CSEs as all other aspects of the role will be taught through our in-depth onboarding and ongoing support & training opportunities. Self motivated, confident professional A strong team player who has integrity Excellent organisation and problem solving skills Great communication and relationship building skills What we offer: Here at Circana, we focus on outcomes rather than an outdated, one-size-fits-all notion of work, to give each of us the flexibility we need to have fun and balance our overall wellbeing. Through constructive and helpful feedback, we are empowered to take risks, challenge ourselves, reach unprecedented heights and achieve great personal growth. ADZN1_UKTJ