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Store Operations Coordinator (Hiring Immediately), Northampton
Client: Co-op
Location: Northampton, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 4
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description:
Closing date: 30-04-2025
Customer Team Leader
Location: 19 Farthing Grove, Netherfield, Milton Keynes, MK6 4JH
Pay: £13.65 per hour
Contract: 20 hours per week + regular overtime, permanent, part-time
Working pattern: Varied shifts including early mornings, afternoons, late evenings, and weekends, to be discussed at interview
Full, paid training provided. You can now apply for this role using your mobile device (no CV needed!).
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as benefits like 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services, and a 30% discount on all Co-op products.
As a Customer Team Leader, you’ll be part of a friendly team dedicated to helping our customers. You’ll lead the store team—coaching and supervising Customer Team Members, deputising for the Store Manager, and performing various tasks around the store.
At Co-op, we focus on fairness for our members and communities. We support your physical, mental, and financial wellbeing and offer policies to help through various life events.
What you’ll do
* Provide friendly, helpful, and thoughtful service, managing the store and handling challenging situations
* Develop your team’s capabilities through coaching and training, fostering an inclusive culture
* Ensure the store remains safe, legal, and operational
* Manage diligence checks and stock accuracy to enhance shopping experience
* Support your store manager by deputising and managing HR processes
* Lead the introduction of new products and services, encouraging feedback
* Build relationships and engage with the local community
This job would suit people who have
* A genuine care for customers and members
* The ability to balance leading and supporting your team, including hands-on work
* Great people skills and relationship-building abilities
* Strong organisational and problem-solving skills
* A desire to learn and develop leadership skills
* Flexibility to work various shifts
Why Co-op?
* Full, paid training and support for career development
* 30% discount on Co-op products and 10% on other brands
* A pension scheme with up to 10% employer contributions
* Wagestream app for accessing part of your pay as you earn
* 36 days holiday including bank holidays (pro-rata for part-time)
* Virtual healthcare services for you and your family
* 24/7 employee assistance service
* Rota sharing three weeks in advance
* Cycle-to-work scheme
Building an inclusive workplace
We value diversity and welcome applications from everyone. We aim for our stores to be inclusive environments where colleagues can reach their full potential. We celebrate differences and reflect our communities.
If you have a disability, we can make reasonable adjustments to our recruitment process. We are part of the Disability Confident scheme, offering interviews to disabled candidates who meet minimum criteria.
We will ask if you wish to be considered under the scheme when you apply. We may also ask if you need adjustments during the recruitment process.
Learn more about our recruitment and diversity commitments at jobs.coop.co.uk/apply-process and jobs.coop.co.uk/diversity-inclusion-wellbeing.
Note: As part of the application, you’ll complete two online assessments (~20 minutes). We reserve the right to close the vacancy early.
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