Job Description
Your smile can be felt even at 3AM.
At ibis London Canning Town, we’re more than just a hotel. We’re a vibrant, welcoming space where personality and professionalism go hand in hand. We’re currently looking for a Night Team Member to join our Front Office team and deliver exceptional service to guests around the clock.
What You'll Be Doing
Delivering a warm and efficient welcome to late arrivals and handling night check-ins and check-outs
Managing night audit procedures and end-of-day reporting
Responding to guest requests with a positive, can-do attitude
Ensuring guest safety and security, including regular floor walks and handling any incidents
Supporting with light cleaning, breakfast prep, or bar service if needed
Preparing the hotel for the morning handover with a clear and organised approach
Qualifications
Previous hotel or front office experience is great, but we’ll provide full training
Someone who is calm under pressure, organised, and happy to work independently
A natural communicator with great attention to detail
Comfortable with technology and confident using systems (training provided on Opera Cloud)
Flexible and reliable, with availability for night shifts, weekends, and holidays
Additional Information
What’s in It for You
Be part of a growing, people-focused brand with real personality.
Enjoy a flexible schedule and a healthy work-life balance.
Free meals on shift and staff discounts.
Opportunities for training and personal development.
A relaxed, creative space where your ideas matter.
Sound like you?
Hit apply and join the Ibis Canning Town family. Whether you’re looking to grow or bring your energy to a new role, we’d love to hear from you.