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Hmcts operational support officer - barnet family court

East Cowick
Brook Street
Support officer
€32,000 a year
Posted: 16h ago
Offer description

Admin Officer - Barnet Civil and Family Court
Contract: November 2026
Salary: £15.59 per hour
Location: Finchley, North
5‑day work setting

This is a temporary contract role until November 2026, commencing immediately upon compliance. The role provides administrative support to Barnet Civil and Family Court for a six‑month term, with possible extension.


Job Description

A brilliant opportunity for candidates to work as an admin officer on behalf of our client. Responsibilities include preparing reports and maintaining filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organise work using tools such as MS Excel and office equipment.


Administration

* Preparing papers and files for court, tribunals, hearings and meetings.
* Producing court/tribunal documents.
* General photocopying and filing.
* Creating and updating records on in‑house computer system and data input.
* Post opening and dispatch.
* Booking, preparing and organising meeting rooms, supporting training courses and other group activities.
* Preparing meeting agenda, joining instructions, handouts etc.


Drafting

* Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.
* Maintaining accurate and concise notes on the appropriate operating systems following enquiries or case‑related actions.


Operations

* Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date.
* Assisting court users, supporting listing and rota management, checking files.
* Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees, including the use of chip and pin.
* Handling counter (face‑to‑face) enquiries and a broad spectrum of written and telephone enquiries.
* Working as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive.
* Problem‑solving, assessing the impact of new SOPs, contributing to small projects.


Processing casework

* Including standard documentation and information, court orders, claims, fines and fees, legal aid.
* Resulting courts accurately, interpreting accurately the information required on a court file.
* Working to workload targets in terms of throughput and accuracy.


Checking and verifying

* Documents, records, accounts, claims and returns for approval, results, statistics, plans, etc., against criteria, regulations or procedures.
* Ensuring compliance and administration documentation meet quality standards.
* Cross‑checking and validating work completed by colleagues.


Collecting and assembling information

* For returns, results, accounts, statements, warrants, statistical analysis, reports, etc.
* Interpretation of source materials, preparation of bundles, chasing.
* Modifying and adjusting information and making decisions to allow work to be completed.
* Collecting and assembling information to prepare for and run the daily TIB meeting as required.


Undertaking calculations

* Produce basic statistical analysis reports and, where required, process financial information.
* Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports.
* Spending limited sums of money on behalf of an office or unit.
* Calculating the anticipated numbers of jurors to be called and managing the numbers to be as efficient as possible.


Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and organisations

* Communicate and work with the Judiciary, Magistracy, Cluster Managers, court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures and provide excellent customer service.
* Deliver a helpful, prompt, polite and "right first time" service to internal and external customers.
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