Senior Manager – Enterprise Resource Planning (ERP) Product Group
Division
– Data, Technology & Innovation
Department
– ERP Product Group
Salary
- National (Edinburgh and Leeds) ranging from £88,100 to £120,000 and London £96,900 to £130,000 per annum (salary offered will be based on skills and experience)
About The FCA
The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.
The FCA's ambitious 5-year strategy is centred on becoming a smarter regulator driving sustainable growth enhancing consumer outcomes and tackling financial crime. At the heart of this transformation is the ERP Product Group which plays a pivotal role in delivering and maintaining the FCA's core internal systems - Financial, Human Capital Management, IT Service & Operations Management, Case & Workflow Management, and Risk & Backlog Management. These platforms ensure the FCA operates with efficiency, resilience, and a data-driven mindset.
What will you be doing?
As the ERP Product Group Manager, you will lead the technology roadmap, development and delivery of our ERP platforms. You'll ensure these systems evolve through continuous improvement and deliver reliable service under a DevSecOps model. Your work will support our goal of being a world-class, data-driven regulator.
This is a great opportunity for a seasoned, visionary leader. You should be adept at engaging with senior stakeholders and skilled at simplifying complex ideas into clear, actionable insights. A strong technical background in software development, system architecture and IT infrastructure is essential. You'll bring both strategic vision and emotional intelligence to the role.
About
Your ability to communicate with clarity and empathy across varied audiences will be key to driving collaboration and delivering high-impact solutions. If you're passionate about harnessing technology to transform regulatory operations and thrive in a role where innovation meets purpose, this is your opportunity to make a lasting impact. Expect to:
* Support a high-performing ERP Product Group of 25+ professionals, with full accountability for budget management and accurate recharging of work to sponsoring divisions and strategic projects
* Oversee the delivery of a diverse and impactful portfolio of work, ensuring architectural solutions align with enterprise standards and meet rigorous technology and service acceptance criteria
* Drive ERP optimisation across core platforms like Workday, ServiceNow, Clarizen, Atamis, CoreStream and Jira enhancing system performance, user experience and operational efficiency
* Collaborate closely with FCA teams and multiple third-party suppliers to streamline delivery, track progress against milestones and report on dependencies, risks, benefits and lessons learned
* Partner with senior stakeholders including the CPO and CFO to ensure backlog commitments are met, innovation is accelerated through GenAI capabilities and continuous improvement remains a core focus
* Provide strong line management and team leadership, fostering resilience, accountability and a calm, solutions-focused mindset essential for navigating challenges and delivering high-visibility outcomes in a fast-paced environment
What will you get from the role?
* Be part of the FCA's bold 5-year strategy, driving forward in growth mode with a clear mission to innovate, regulate smarter and deliver meaningful impact
* Take on a key leadership role where you'll guide by example setting the pace for excellence, accountability and forward-thinking delivery
* Join one of the UK's leading tech-driven regulators, recognised for pushing boundaries and outpacing others in digital transformation and innovation
* Collaborate with an enthusiastic, delivery-focused team tackling a substantial and exciting backlog of work that's central to the FCA's future
* Contribute to something bigger work with purpose, guided by a strong moral compass and help shape a fairer, safer financial landscape
Which skills are required?
We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process (to learn more about the Disability Confident Scheme, please click here).
Minimum
* Experience managing ERP tools and SaaS platforms (ideally Workday and ServiceNow)
* Experience overseeing a £multi-million budget, including P&L ownership, financial modelling and strategic alignment of technology investments with business outcomes
* Experience leading and managing large (25+) teams across multiple disciplines, fostering a culture of collaboration, high-performance, and continuous improvement
Essential
* You understand ERP system architecture and can convey complex concepts to both technical and non-technical stakeholders
* Track record managing supplier relationships, ensuring timely, high-quality deliverables
* Recognised as a credible and adaptable leader, skilled in building strong relationships with senior stakeholders and fostering cross-organisational collaboration to drive innovation
* Demonstrates generalist knowledge of enterprise-scale application architecture, agile methodologies and product management coaching—bringing thought leadership and enthusiasm to cutting-edge software and platform innovation
Our Values & Diversity
We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation. Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.
Did you know
? 50% of our Executive Committee were the first in their family to attend university.
Benefits Of Working At The FCA
1. 28 days holiday per year plus