Construction Support Manager (South) - Siniat, Reading
Client:
Etex
Location:
Reading, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
7c46b8594acb
Job Views:
5
Posted:
29.06.2025
Expiry Date:
13.08.2025
Job Description:
At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.
We seek to make a meaningful impact in the lives of our customers and communities. Are you looking for a company where you can learn, grow, and lead? Join us as Construction Support Manager covering South UK, with regular travel!
This role delivers comprehensive technical support and advice during the construction phase for key customers, projects, and sectors.
What you’ll do:
* Provide customer consultation on final technical execution to resolve unforeseen issues and complex on-site situations.
* Ensure system integrity where company products are used.
* Advise customers on how to meet warranty requirements.
* Travel to construction sites, customer locations, and head office as required to resolve technical issues and attend meetings.
* Serve as a senior technical support, requiring significant expertise and in-depth construction experience.
* Make critical technical decisions independently, safely, and promptly.
* Provide clear technical guidance to customers and internal teams, instilling confidence in our solutions.
* Deliver project-specific technical guidance during construction for defined projects.
* Support complex enquiries and review standard/bespoke details.
* Contribute to the development of FAQs and technical documentation across the UK for Siniat and Etex solutions.
* Collaborate closely with Drywall Site Technicians, Technical, and Commercial teams to provide exceptional support.
* Share technical insights to improve company offerings and services.
* Lead knowledge-sharing sessions to update the wider team on technical issues and best practices.
What you’ll bring:
* Strong experience in the construction industry, ideally with knowledge of similar products used in project construction.
* Ability to build trust and form strong working relationships with customers and colleagues.
* Confidence in explaining technical information clearly and persuasively.
* Focus on delivering practical, reliable technical support that meets customer needs.
* Enjoy sharing knowledge and helping others learn and grow.
* Ability to work well as part of a team, collaborating across technical and commercial roles.
* Recognition as the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023!
* Commitment to our culture of connection, care, teamwork, and safety.
* Alignment with our 'Road to Sustainability 2030' plan to build a sustainable future.
* Valuing diversity of thinking and equal opportunities, with zero tolerance for discrimination.
* Flexibility for hybrid and flexible working arrangements, depending on the role.
Please note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.
Application process: Do not provide bank or payment details. All applications should be made via the 'Apply now' button.
Created on 29/06/2025 by TN United Kingdom
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