Location (Remote-first): Leeds | Central London | Newport
Location (Hybrid): East London
Rate: £450–£475 per day
Contract Length: Approx. 6 months
IR35 Status: Inside IR35
Start Date: Immediate / ASAP
SR2 Consulting is supporting a number of high-profile central government digital programmes and is seeking experienced User Researchers to join multidisciplinary delivery teams on a contract basis.
These roles sit within large-scale transformation initiatives focused on improving digital services used by citizens and internal users across the UK. Successful candidates will play a key role in shaping user-centred services that are accessible, inclusive and aligned with agile delivery principles.
Key Responsibilities
* Plan, design and conduct user research activities across Discovery, Alpha, Beta and Live phases
* Select and apply appropriate qualitative and quantitative research methods
* Work collaboratively within agile, multidisciplinary teams including Product, Design and Engineering
* Synthesize research findings into clear, actionable insights
* Communicate evidence effectively to stakeholders at all levels, influencing product and service decisions
* Champion accessibility and inclusive design principles throughout the research process
Essential Experience
* Proven experience delivering end-to-end user research within digital service environments
* Experience working in agile teams on iterative product or service development
* Strong stakeholder engagement and communication skills
* Demonstrable understanding of inclusive research practices and accessibility standards
Desirable
* Experience working within UK Government or to GDS standards