Office above The Cluny, Ouseburn, Newcastle upon Tyne
£25,000 p.a.|Full-time, office-based
Apply by 15 June 2025|Start date 14 July 2025
FitPro-X is the official education partner of one of the UK’s largest gym chains and is preparing to launch its first international programmes. Our ten-person start-up moves quickly but keeps the atmosphere friendly and informal: if the work is done well and on time, nobody counts minutes at the desk. Because the team is lean, you’ll sit alongside directors and senior staff every day, giving you direct insight into strategic decisions and a real voice in how we operate.
What the role involves
Reporting to our Head of Administration, Yin Khine, you will take charge of the paperwork and communication that keep our government-funded fitness qualifications compliant and on schedule. You will be working on enrolments, document control, and day-to-day liaison with students, tutors and our partner colleges. Mistakes here affect funding, so vigilance matters, but we also welcome suggestions that streamline the process and improve the learner experience.
Key responsibilities:
* Enrolment & compliance– collect, verify, and file documents so every course is audit-ready.
* Records management– maintain accurate, searchable data in Google Sheets, Drive, and SharePoint.
* Communication hub– respond promptly by email, phone, and WhatsApp, and follow up firmly when information is missing.
* Operational support– track timelines, flag bottlenecks, and propose practical improvements.
What makes you a good fit
* Around two years’ administrative experience, or strong evidence you learn systems quickly and stay organised. If you lack the experience but have the drive, we can work with that.
* Confident user of Google Workspace (especially Sheets) and SharePoint.
* Clear written and verbal communication, plus the persistence to chase tasks to completion.
* A proactive mindset: you speak up when you spot a better way.
* Any background in government-funded training or fitness/education is helpful but not essential.
Why this role?
* Visible impact:in a small company, good ideas reach decision-makers immediately.
* Flexible eight-hour day:work your 8 hours anytime between 08:00 and 18:00.
* Relaxed culture, high standards:results matter more than formality; personality and vigilance are both valued.
* Career runway:as FitPro-X grows, so will the administrative function. Success here positions you to lead future hires.
Hiring process
1. Initial interview (60 min)with Yin (Head of Admin) and Elle (COO).
2. Office trial (1/2 day): morning or afternoon, working on typical tasks and meeting the team.
3. Decision & offerwithin one week of the trial.
Onboarding & probation
* Weeks 1-2:structured training and shadowing with Yin.
* Months 1-3:standard probation with regular check-ins.
* Post-probation:permanent contract and a clear development plan aligned with company growth.
How to apply:
Send your CV and a concise cover letter (describe one process you improved and the outcome) toelle@fitpro-x.ukby 23:59 BST on 15 June 2025. We reply to every applicant.
If you want a role where administration directly supports people building careers in fitness, and where your own career can grow alongside the business, we’d like to hear from you!
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