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Customer experience & culture assistant

Guildford
Tate
Assistant
€26,000 a year
Posted: 17 November
Offer description

Customer Experience & Culture Assistant

£25k - £27k • Full time office based role • Free Parking • Location: Guildford • One a month travel to Luton office


Overview

Our client is a growing family‑run business focused on exceptional customer service. We are looking for an experienced Customer Experience / Culture Assistant to join a fast‑paced team based in Guildford. This role sits within the customer experience team and is the first point of contact for external customers and internal employees, helping to maintain a positive work environment.


Responsibilities

* Assist / manage onsite Customer Experience
* Maintain high quality facilities with the Customer Experience Team
* Manage customer communication
* Supervise business events
* Supervise efficient running of office
* Assist operational staff


Essential Skills

* Organisation
* Attention to detail and high levels of accuracy
* Great communication skills
* Ability to work well independently and within a team
* Flexible and adaptable
* Strong work ethic


Benefits

* Pension scheme
* Consistent training & development opportunities
* Fun, close knit sociable office
* Individual staff awards
* Various social events paid for by the Company
* Opportunity to earn bonuses in line with Company gross profit


Application

This advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, so we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

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