Job Advert
Job Title: Security Officer
Pay Rate: £12.60 per hour
Location: Cannock Shopping Centre
Hours: 4 days on 4 days off, 42 hours per week, Shift timings: Monday – Friday (11am – 6pm), Saturday (7am - 5pm), Sunday (8am –
4pm)
Contract: Full time
Job ID: 811
Closing Date: 23/02/2026
"Protect, Serve, and Secure. Join us as a Shopping Center Security Officer, ensuring a safe and welcoming haven for all shoppers.
Your vigilance makes a difference"
Who we are
We are GUK, (Guarding UK Ltd) and together we are proud to be at the forefront of protection management across multiple sectors.
We offer the ultimate in business security solutions and deliver the highest quality of professional service. We have been
assessed as being in the top 1% of companies providing manned guarding services in the UK.
About The Role
You will be working in a modern busy Shopping Centre, where you will be expected to have expert knowledge on how to deescalate
conflict issues and deal with security related incidents. Your key role is to maintain security, health and safety and stakeholder
relationships. You will be expected to have a friendly disposition and be outgoing enough to get to know the Centre retailers and
maintain good relations with them and your Team. You should perform your role with diligence and instil confidence in others that
you will resolve their concerns quickly. Your attitude should always focus on 'how can I help' in all situations. You will be
flexible and willing to help and act as a key part of the team. During your working day you will focus on developing and coaching
staff to deliver service excellence. You will receive full training and we are looking for motivated individuals who will make a
measurable contribution to the continued success of GUK.
Core Responsibilities
Carry out walk arounds to identify any faults ensuring the premises is maintained, well presented and clean at all times
Reporting faults to Management
Provide information and dealing with any queries from the Shopping Centre Tenants and members of the public
General security duties
Monitoring CCTV
Following GUK's and Client procedures and protocols regarding health and safety.
Must Have
SIA and CCTV licence
Right to work in the UK
Excellent customer service skills
Basic report writing and IT skills
Able to compose emails and prepare incident reports
Proactively uses initiative to recognise priorities within own workload
Able to problem solve
A good level of spoken and written English
Dealing with difficult situations and finding solutions
Employee Benefits
GUK pride ourselves in offering benefits that promote health and wellbeing.
Ride to Work Scheme
Employee Assistance Program
Credit Union
Employee of the Month/Year
Refer a Friend Scheme
We are an equal opportunities employer, we encourage applications from a diverse range of individuals. We believe that a diverse
talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.
We reserve the right to withdraw the advert earlier than the advertised closing date if we receive too many applications.