Sales support

At Adaptable Recruitment we have an Excellent Opportunity for a Sales Support Administrator to join a progressive & forward thinking Solar and Electrical distributor in the Widnes area.

Salary: up to £28,000 depending on experience
Location: Widnes - fully office based
Hours: Full-time | Monday-Thursday: 9am-5pm, Friday: 9am-4pm
Benefits: Company pension, 25 days annual leave + bank holidays, Christmas shutdown, free on-site parking, training & development opportunities

Main Responsibilities to include:

* Deliver excellent customer service and interpersonal support to clients and colleagues.
* Confidently handle inbound calls, qualifying enquiries, solving problems, and directing opportunities to the right team member.
* Maintain and update the CRM system, ensuring customer profiles, notes, and activity logs are accurate and consistent.
* Work closely with the sales team to support effective use of CRM and improve data quality.
* Assist with generating and preparing sales reports and insights from CRM data.
* Process quotes and sales orders accurately onto the ERP system.
* Support general sales operations by helping identify and improve processes.
* Contribute to the organisation of the team, ensuring deadlines and service levels are consistently met.