Customer Service Advisor – Hybrid (2 Days Remote) Location: Warwick, Warwickshire Salary: £24,576 per annum Excellent Benefits Job Type: Full-time, Permanent Hours: Monday to Friday 830 am to 5 pm (No weekends or late shifts) Join a leading company that truly values its people Are you passionate about delivering excellent customer service? We're recruiting on behalf of a respected, forward-thinking employer in Warwick who is looking for a Customer Service Advisor to join their team. This is an opportunity to develop your career in a supportive environment with structured training, career progression, and a genuine focus on employee wellbeing and work life balance. What's in it for you? Hybrid working – 2 days from home per week Private healthcare Critical illness and death-in-service cover Staff discounts & social events Free on-site parking Office near Warwick Parkway station and close to A46 What will you be doing as a Customer Service Advisor? Providing high-quality customer support via phone, email, live chat, and web queries Handling administrative tasks to support smooth customer experience Representing the brand with professionalism and empathy What do you need to be successful as a Customer Service Advisor? Previous experience in customer service or a customer-facing role A friendly, can-do attitude and clear communication skills Confidence using Microsoft Office and navigating IT systems Able to reliably commute to Warwick for an 8:30 AM start on office days Whether your experience comes from call centres, hospitality, retail, healthcare, or administration —if you love helping people, we want to hear from you.