We are looking for a friendly, professional Receptionist with a passion for making a difference to others. You’ll be working 24 hours a week (3x 8 hour shifts - Tues, Weds Thurs 7.45am - 3.45pm), helping provide a safe, welcoming environment for colleagues, visitors and the people in our care at Cygnet Maple House. Cygnet Maple House is our 16 bed highly specialised service providing assessment, treatment and rehabilitation for women with personality disorder and complex needs. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work. With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive. Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people. Your day-to-day Provide a professional, welcoming reception experience Greet visitors & notify the appropriate member of staff of their arrival Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately Answer & transfer all incoming calls & take messages where appropriate Sort & distribute post Assist with general office duties as required Keep the reception area clean & tidy Promote the safety & security of all site users & ensure all staff comply with security protocols Why Cygnet? We’ll offer you… Strong career progression opportunities Expert supervision & support Pension scheme “Cycle to work” scheme & employee discount saving You are An experienced receptionist/administrator used to working with customers/clients Organised, naturally helpful & a good multi-tasker Computer literate – including Windows/Word/Excel/Outlook or equivalent Knowledgeable of telephone systems Polite, friendly & approachable with excellent communication skills GCSE Maths & English qualified, with a good level of numeracy & literacy Diligent & accurate, with an eye for detail & an understanding of confidentiality Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.