Your Role
and What You'll Be Doing
We are looking for a dedicated Paralegal to support Jonathan Betts team of specialists in catastrophic personal injury claims, particularly acquired brain injuries from serious road traffic accidents, workplace incidents, and public liability claims.
This role offers a unique opportunity to work on complex, high-value cases, including those involving children and young adults, ensuring they receive the care, support, and compensation they need.
As a Paralegal you will play an integral role in the team, working together with qualified Case Handlers to provide legal support on a number of cases to deliver an outstanding client experience. You will be responsible for ensuring that client queries are dealt with quickly, efficiently and with empathy, taking appropriate actions. You will work independently under supervision and as part of a team to progress cases in accordance with the department’s procedures to meet agreed personal targets.
You’ll liaise regularly with a wide range of clients and medical professionals, in person, over the phone and in writing. Whether arranging meetings, seeking medical reports and chasing information, you’ll need to show a sensitive and professional approach at all times.
About You
1. Previous Paralegal experience (Personal Injury experience would be desirable)
2. Empathy and compassion to help guide our clients through challenging personal circumstances.
3. Great communication and organisational skills
4. The ability to interact with clients and external organisations
5. A friendly, enthusiastic and can-do approach
Our Benefits - What We Can Offer You
6. 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
7. Generous and flexible pension schemes.
8. Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
9. Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.
We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!
Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.