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About The Role
Moorepay is a division of Zellis Limited, servicing small to medium customers in Payroll and HR Services across the UK and Republic of Ireland. Moorepay has supported businesses with people processes since 1966, offering Payroll, HR and Compliance solutions. These solutions help clients manage recruitment, payment, and compliance. Thousands of organisations rely on our expertise to meet their Payroll, HR and Compliance needs on time, every time.
We are looking for a dynamic Sales Floor Manager who inspires success, mentors a high‑performing Business Development Consultant team, and drives outbound campaigns. This full‑time, hybrid role works four days in our Swinton office.
Key Responsibilities
* Ensure that team targets are achieved.
* Develop SMART KPIs to drive performance in the team.
* Work with the team to identify new opportunities and targeted dial‑out campaigns.
* Responsible for the outbound team results.
* Develop account‑based campaign strategies.
* Develop strategies with the Senior Sales Manager to ensure consistent on‑target performance.
* Listen to calls side‑by‑side, remotely or live, to strengthen training and performance.
* Liaise with the Senior Sales Manager on coaching goals and report on impact on team results.
* Design and implement individual coaching plans that deliver results and foster a “making it happen” culture.
* Hold regular 1‑to‑1 meetings with team members to implement objectives and tactics for target achievement.
* Assist the Senior Sales Manager with training events and conduct team training sessions to improve BDC knowledge and performance.
* Assist with key performance reporting and analysis of business trends.
* Utilise CRM dashboards and monitoring techniques to drive performance and support the Sales Manager.
* Manage team performance and liaise on good and bad performance using correct procedures and channels.
* Assist in running the department day‑to‑day and in the manager’s absence.
Skills & Experience
* Tenacious with a demonstrable track record in cold calling.
* Experience managing a B2B appointment‑setting team.
* Strong knowledge of the sector and competitors.
* Minimum five years’ experience in an outbound business‑development role.
* Good understanding of qualifying leads through fact‑finding.
* Strong understanding of sales and marketing software, including CRM (e.g. HubSpot or Sugar) and MS Office.
* Strong verbal and written communication skills.
* Excellent organisational and interpersonal skills.
Person Specification
* Knowledge of CRM systems and effective use to optimise performance.
* Passion for driving performance and accountability in teams.
* Proven experience of setting goals and helping teams achieve targets.
* Experience working in an outbound sales setting.
* High levels of integrity, honesty, and doing the right thing.
Benefits & Culture
Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We focus on mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.
What You’ll Gain If You Join Our Team
* A career packed with opportunity, in a stable and growing company.
* A comprehensive programme of learning and development.
* Competitive base salary.
* 25 days annual leave, with the opportunity to buy more and a birthday off.
* Private medical insurance.
* Life assurance 4× salary.
* Enhanced pension with up to 8.5% employer contributions.
* A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
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