Role Purpose
The Healthcare Assistant supports patients and clinical staff by providing high-quality personal care and assisting with daily healthcare activities. The role focuses on ensuring patient comfort, dignity, safety, and wellbeing while supporting nurses, doctors, and other healthcare professionals.
Key Responsibilities
* Assist patients with personal care, including washing, dressing, toileting, and mobility.
* Support patients with eating and drinking, following dietary and care plans.
* Monitor and record vital signs such as temperature, pulse, respiration and blood pressure (where trained).
* Assist with moving and handling patients safely, using appropriate equipment.
* Maintain clean, safe, and comfortable care environments.
* Provide emotional support and reassurance to patients and their families.
* Observe and report changes in patients’ physical or mental condition to senior staff.
* Assist with basic clinical tasks as delegated by qualified healthcare professionals.
* Follow infection prevention and control procedures at all times.
* Maintain accurate records in line with organisational policies.
* Uphold patient confidentiality, dignity and safeguarding standards.
Skills and Competencies
* Compassionate, caring and patient‑focused approach.
* Good communication and interpersonal skills.
* Ability to work effectively as part of a multidisciplinary team.
* Basic literacy and numeracy skills.
* Ability to follow instructions, policies and procedures.
* Good time management and organisational skills.
* Physical ability to support patients with mobility and daily activities.
Qualifications and Experience
* NVQ/QCF Level 2 or 3 in Health and Social Care.
* Previous experience in a healthcare or care setting.
Working Conditions
May include shift work, nights, weekends and holidays. Role involves physical activity, including standing, lifting and assisting patients.
Professional Standards
* Adhere to organisational values, policies and procedures.
* Comply with health and safety regulations.
* Participate in training, supervision and continuous professional development.
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