Watford (On-site)
Wintel/on-prem
Up to £55,000
To apply, email:
A secure government programme is seeking an experienced Infrastructure Engineer to support the deployment, integration, and ongoing management of critical IT infrastructure.
This is a hands-on role working across server, network, storage, and desktop environments, supporting a highly secure and fast-paced delivery environment.
Due to the nature of the work, active DV clearance is required to start.
Key Responsibilities
Deploy and integrate hardware and software across infrastructure environments
Test deliverables, document outcomes, and manage fault identification and resolution
Administer, maintain, and enhance systems to improve performance and service quality
Provide 2nd and 3rd line support, working within agreed SLAs
Deliver tasks in line with project plans, timelines, and quality standards
Maintain operational documentation, asset records, and system updates
Provide regular progress updates to internal stakeholders
Key Skills & Experience
Experience in infrastructure engineering within secure or specialist environments
Background as an Infrastructure or Field Engineer across small to medium IT projects
Strong hands-on experience with:
Infrastructure administration
Hardware deployment
Fault diagnosis and resolution
Ability to work independently and manage workload within SLA-driven environmentsExperience working in customer-facing roles
Desirable Experience
Knowledge of ITIL Service Management processes
MCP certification (or equivalent)
Understanding of secure data centre environments and UK Government standards
Experience with:
File and print clusters
Thin client environments
Messaging systems
Strong customer service and stakeholder management skillsExperience reporting across multiple levels and monitoring KPIs