Job Description
Position: Senior Funeral Director
Location: Romney Marsh Funeral Directors, New Romney
Job Type: Full-time, permanent
Salary: From £33,000.00 per annum
Why This Role Matters
As a Senior Funeral Director, you will be responsible for team performance, development, and operational leadership, supporting the Cluster Manager in achieving business objectives. This role ensures consistent compliance, client satisfaction, and staff excellence, fostering a culture of empathy, professionalism, and continuous improvement.
The Role
A Senior Funeral Director leads funeral home front-of-house operations, ensuring compassionate, high-quality care for families and exceptional service delivery. This role encompasses all responsibilities of a Funeral Director with added focus on direct line management of Funeral Service Arrangers and Funeral Directors.
This is a rewarding and multifaceted leadership position that combines business acumen with empathy and a commitment to service. You'll take ownership of operations, people, client satisfaction, and local marketing initiatives, helping your brand succeed as a trusted presence in the community.
Key Responsibilities:
1. Build empathetic relationships with families, supporting them through the whole funeral journey.
2. Ensure all funeral arrangements are respectful, appropriate, and refl...