Job Title: Customer Care Assistant at McDonald's
McDonald's is one of the most recognized brands worldwide. Our core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, organizing special events, addressing customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
We operate in a fast-paced, high-energy environment, and we seek individuals with a genuine smile, the ability to connect with customers, and to make them feel valued.
Essential qualities include being friendly, welcoming, courteous, and helpful. Strong communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are necessary. You should be able to sustain high energy levels while working efficiently and productively.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
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