Key Job Responsibilities
Support the development and maintenance of a comprehensive monthly schedule for risk assessors using the Quidvis Risk scheduling and planning portal, ensuring a balanced allocation of fixed and flexible assignments.
* Collaborate closely with the Assessor Scheduling and Coordination Planner to align schedules with operational priorities.
* Assist in workload planning to ensure equitable task distribution among assessors and liaise with clients to secure advance bookings.
* Contribute to the management of leave and sickness, maintaining accurate records and supporting coverage planning.
* Respond swiftly to unplanned absences or emergencies by adjusting schedules as needed.
* Perform a variety of administrative and clerical tasks to support operational efficiency.
* Handle client administration enquiries professionally and escalate where appropriate.
* Assist the operations team in appointment setting and providing day-to-day support and support to the assessors out in the field.
* Carry out additional duties as directed by the Assessor Scheduling and Coordination Planner.
* Support the Operations Manager and the team when required
Requirements
Essential requirements for the job:
* Demonstrates the ability to work effectively both independently and as part of a collaborative team.
* Display confidence and professionalism in a dynamic work environment.
* Possesses strong communication skills, including written, verbal, and presentation abilities.
* Capable of managing and prioritising workload in line with evolving business demands.
* Meticulous attention to detail and a commitment to accuracy.
* Proficient in using standard office software, with experience in administrative tools and project-based systems.
* Adaptable and able to perform well under pressure when deadlines or priorities shift.
Benefits
* Supportive and Collaborative Environment
* Company Health Care Plan
* Company Pension
* Life Insurance
* 25 days holiday plus Bank Holidays
* Development Opportunities
* Referral Scheme
* Employee Recognition Scheme
* Employee Benefits Programme including shopping vouchers and discount; up to £1,200 a year on reals savings for everyday needs
* Cycle to Work Scheme
* Wagestream – Get instant access to your wages through our financial wellbeing tool.