Job DescriptionEngineering Planner - Glasgow - Salary up to £31,000
Key Responsibilities:
* Plan and assign daily tasks to the team.
* Help the team reach performance targets.
* Suggest ways to improve the service desk and help put those changes into action.
* Understand what’s in customer contracts and help meet agreed targets.
* Work closely with engineers and maintenance staff to make sure tasks are completed and planned maintenance (PPMs) is scheduled and carried out.
* Oversee daily performance of the engineering team, making sure work schedules and shift rotas are planned and shared clearly.
* Organise the ordering of spare parts and arrange times for them to be installed.
* Keep managers informed about any problems that may affect team performance.
* Build and maintain good working relationships with other departments.
* Learn and use the customer’s maintenance management system effectively.
* Follow all health and safety laws, company policies, and regulations.
* Use the correct personal protective equipment (PPE) when required, as per company guidelines.
* Report any unresolved safety concerns to a supervisor or the Health & Safety Manager.
Person Specification:
* Friendly, helpful, and professional in customer interactions.
* Responds to enquiries promptly and appropriately refers/escalates issues.
* Builds strong relationships and adapts to meet customer needs.
* Delivers high-quality service and focuses on practical solutions.
* Punctual and dependable.
Salary & Benefits:
* Salary up to £31,000.
* 32 days holiday.
* Healthcare benefits.
* 4% employer pension contribution.
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