We’re looking for a strategic, commercial and execution-focused Head of Brand Partnerships & Operations to lead our Operations and Brand Partnerships teams. You’ll own the full brand side of the platform — from acquiring the best brands, negotiating strong commercials, managing the relationships, forecasting their volumes, purchasing inventory and ensuring seamless delivery via our third-party logistics (3PL) partner.
This role is ideal for someone who has a problem-solving background (e.g. consulting, internal strategy) and who has moved into more commercially focused roles, perhaps managing a P&L or owning key client relationships. The ideal candidate will be an experienced people manager who is comfortable coaching and mentoring a high potential team.
As Head of Brand Partnerships & Operations you will:
* Lead a high performing team of 5 hungry and ambitious people
* Continuously curate our suite of brand partners to ensure GetHarley offers the products both clinicians and customers need
* Build and deepen strategic relationships with our brand partners to generate increasing shared value in the partnerships
* Relentlessly manage GetHarley’s purchasing and margins to drive profitability
* Own end-to-end fulfillment operations, including demand planning, procurement, and timely ordering of products
* Manage the relationship with our 3PL warehouse and delivery partners to ensure high-quality, on-time delivery to customers
* Collaborate cross-functionally with Marketing, Commercial and Finance to improve customer and practitioner experience
* Develop systems and processes that scale as we expand across geographies and product lines
Who we're looking for
* 6+ years of experience in a high performance environment. Ideally a strong mix of problem solving and commercial experience.
* Operations, supply chain, partnerships, or brand management experience is highly desirable — ideally in D2C, healthtech, or beauty/wellness sectors.
* Strong commercial acumen and experience negotiating with suppliers or brand partners.
* Demonstrated ability to lead teams and build scalable processes.
* Analytical mindset with a focus on continuous improvement.
* Passion for beauty, wellness, or health tech is a plus.
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
Job function
* Job function
Marketing and Sales
* Industries
Technology, Information and Internet
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