# Student Relations Officer## About the RoleLeeds City College are recruiting for a **Student Relations Officer**based at the Printworks Campus. This varied role supports students across all six Schools to meet attendance targets, achieve academic goals and progress into further study, apprenticeships or careers, while helping to deliver engaging enrichment activities that build skills and broaden opportunities.The role requires a flexible, student-focused approach, helping to create a positive, challenging and inclusive student experience. Duties include welcoming students and visitors, upholding high standards of behaviour, and acting as a key point of contact for students, parents/carers and colleagues.You’ll provide pastoral support through 1:1 work, small groups and larger group sessions, contributing to key campaigns and initiatives across the campus.**Part-time or reduced year may also be considered**(salary advertised will be pro rata). Please state your available hours and days on your application form within the supporting statement.* Previous experience of working with young people or students in a pastoral, support or customer-facing role.* Experience of managing challenging behaviour using a restorative approach, with a strong commitment to creating a positive, student-focused and supportive learning environment.* Has excellent communication skills and can quickly analyse and resolve issues, using sound judgement, negotiation and de-escalation skills when required.* Can work flexibly and collaboratively as part of a busy, diverse, results-focused team, and is motivated by achieving challenging targets.* Is able to contribute to monitoring, reporting and data-driven tasks to support student progress and outcomes.### BenefitsThe group offers a range of excellent benefits, including: **Annual leave:** Curriculum and Management: 44 days plus bank holidays Curriculum support and business support: 39 days plus bank holidays **Pension schemes with generous employer contributions:** Teachers’ Pension Scheme Local Government Pension Scheme People’s Pension Scheme **CPD opportunities:** Annual staff conference plus 2 additional staff development days. Qualifications including PGCE, Apprenticeships, Leadership and Management courses. **Employee wellbeing initiatives:** Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane). **Travel and commuting:**Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes. **Flexible and hybrid working opportunities:**Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally.We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does.We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.**SAFEGUARDING**At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.**EQUALITY, DIVERSITY AND INCLUSION**Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity.Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.**RECRUITMENT AGENCIES**We do not accept unsolicited CV’s and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.### Student Relations Officer* **Salary** Commencing at £25,556 with progression to £26,200 per annum* **Frequency** Annual* **Job Reference** LUM424/2442* **Contract Type** LEG - Permanent - Full Time* **Closing Date** 18 February, 2026* **Job Category** Student Support* **Campus** Printworks Campus* **Location** Leeds, United Kingdom* **Posted on** 4 February, 2026 #J-18808-Ljbffr