Company Description
Come join us and make a difference in the world!
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Job Description
This role can be remote, depending on your location.
To be part of a team responsible for providing Database and Application services to Local Government, Health and Digital clients and the management of associated 3rd parties providing technical support for applications provided by NECSWS.
To provide a high-quality Incident, Change, and Problem Management service to a large portfolio of clients covering a wide variety of hosting services. Working with contracted SLAs and delivering best-in-class services.
The primary functions will be to provide database/application administration and support as and when required.
* Management of Oracle, SQL Server, and Postgres Databases.
* Administration of applications.
* Providing DBA and Application support services.
* Setup, management, and support of databases and applications.
* Producing standard documentation and procedures.
* Problem management, working to eliminate repeat incidents.
* Ensure compliance with NEC quality standards.
* Available to work and operate within call-out structure for out-of-hours and some weekend working requirements - this will be 7 days 1 in 4 weeks - just to be available on standby.
Qualifications
Essential
* Previous experience with Oracle 19c+ SQL Server 2019+
* Database administration, upgrades, performance tuning and backup/recovery.
* An ability to provide application services, upgrades, and administration.
* An understanding of platform technology.
* Experience with Postgres 11+ would be beneficial
* Will need to be eligible for NPPV and Security Clearance
* Strong interpersonal/team skills.
* Analytical and organised.
* Flexible.
* An adaptable attitude, wanting to provide a good service.
* Good communication and client facing/customer service skills.
* Stress Tolerance
* Self-motivation
* Full, current driving licence
Desirable
* Oracle Accreditation.
* SQL Server Accreditation.
* Postgres Accreditation
* UNIX scripting
* ITIL Practitioner.
* Be technically aware of technology outside your remit.
* Familiarity with local government back-office applications.
Additional Information
We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:
* Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
* 25 days paid holiday with the option to buy/sell
* 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
* A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
* A selection of flexible benefits to suit your individual needs
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are:
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.