Policy and Performance Manager Salary: £47,464 - £50,000 dependent on experience Location: Ealing office base with hybrid working. Contract: Permanent, 35 hours per week DBS check required: Basic About us We’re a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable and private rent, specialist housing services, as well as homes for sale and shared ownership. Our 70,000 customers have diverse backgrounds and levels of income and we’re here to provide all of them with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit we make is reinvested into our charitable social purpose – delivering more homes and better services for customers. We’re also members of the G15, a group of leading housing associations that work together to house one in ten Londoners and tackle the housing crisis. Role Overview We are looking for a Policy and Performance Manager to join our dedicated Communications department. The key purpose of this role is to manage effective business planning and reporting across the whole organisation, providing corporate level coaching, challenge and analysis to support strategic performance management. Key responsibilities: Policy and Strategy frameworks Manage the policy and strategy frameworks, to ensure consistency, clarity and accountability across the business: Manage the policy and strategy trackers to ensure that information held on them, including classifications, ownership, review dates and other relevant data are up to date and regularly communicated to the business Ensure that all policies and strategies are up to date and published on the intranet Ensure new policies and strategies are challenged and aligned to existing corporate strategy Provide advice and support to senior managers on policy and strategy development, ensuring consistency of approach through application of guidance, templates and support Work alongside business sponsors to define and develop new emerging areas of policy and strategy that support the Group’s ongoing Corporate Strategy and/or legal and regulatory compliance, liaising with the governance and business improvement teams as necessary Strategic performance framework Play a central role in managing the strategic performance framework, to: Provide central coordination for corporate information, which is high quality, robust, has a clear audit trail, and is collected and reported consistently Drive data and commentary quality and consistency, and coordinating periodic reviews of the structure and KPIs Produce reports and dashboards in a timely fashion for key decision-making audiences, including Group Board, Committees and Executive Management Team (EMT), to inform strategic direction and oversight Produce the Environment, Social and Governance (ESG) annual report, managing inputs from across the business in a timely and accurate fashion, linking up with the Annual Report production process Business Planning & Performance Support the Group’s Annual Business Planning & Budgeting process, including: Maintenance of guidance and templates, delivery of workshops and co-ordination of planning activities Share business plans and priorities to promote collaboration and raise business plan visibility Drive collaboration between Directors and Heads of Service by sharing key material and insights as appropriate Horizon scanning Co-ordinate and play a central role in the horizon scanning function to provide a relevant future-view for our strategy and performance management: Monitor the external environment (sector and UK) and provide strategic insight and analysis to Group Board, Committees & Panels and EMT Prepare high-quality briefings, summaries and papers to a high standard for internal and external audiences, including a monthly forward look briefing that summarises legislative and policy developments, relevant research and sector news Ensure the Group is aware of and, where appropriate, can influence government on legislative and regulatory changes affecting the Group through co-ordinating responses to consultations and any other relevant activity More about you Educated to GCSE level or equivalent in Math’s and English (Grades A C) Educated to degree level or equivalent Significant experience of devising and developing corporate and significant strategies and policies, service plans and performance reports within large/complex organisations High competence in data analysis, reporting and narrative, to provide robust, timely and understandable performance insight and reporting Experience of undertaking primary and secondary qualitative and quantitative research and analysis, interpreting complex data and results effectively and developing innovative policy/solutions Excellent writing and editing skills, with the ability to present complex information to senior stakeholders using various techniques and formats, inc. formal reports Choosing us is easy As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service Up to 8% contributory pension Flexible working Investment in your learning and development. In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions. Whatever the role, we want you to bring your knowledge and experience to play your part in improving people’s lives. If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: resourcing@a2dominion.co.uk A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will: actively look to attract and recruit disabled people provide a fully inclusive and accessible recruitment process offer an interview to disabled applicants who meet the minimum criteria for the job be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job make reasonable adjustments as required At A2Dominion Group, we recognise the positive value of diversity, promote equality and inclusivity in our hiring processes. We always aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions, and beliefs. Meeting the role requirements We recognise that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, we’d still encourage you to apply and also to arrange a call with one of our recruitment team to discuss your application further at resourcing@a2dominion.co.uk. A2Dominion is proud to be a family friendly employer Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us.” Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.